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... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation Calls..
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Job Information Humana Claims Research & Resolution Representative 2 (Bilingual - English/Spanish) (Remote) in Las Vegas Nevada Description The Bilingual Claims Research and Resolution Representative 2 address customer needs which may ..
Job Information Humana Consumer Experience Lead-Remote in US in Las Vegas Nevada Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
... Previous supervisory experience in a call center setting Work-At-Home Requirements At minimum, ... wireless, wired cable or DSL connection is suggested Satellite, cellular and ... suggested Satellite, cellular and..
