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call center
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... with management and top professionals/specialists in selection of methods, techniques, and ... or interactions and takes action in accordance to it. Escalates unresolved ... oversight to associates. Ensures consistency..
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... Call Center staff that specializes in screening consumer prospects and transferring them to ... require coaching or corrective action, in adherence with overall business expectations ... real-time decision making..
... Responsibilities The Healthcare Call Center Lead role works as a Inbound ... or interactions and takes action in accordance to it. Escalates unresolved ... High School Diploma or GED..
