Contact Center Jobs in Detroit

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..

17,522 Job Information Deloitte Lead Experienced Recruiting Specialist – Consulting US Delivery Center in Detroit Michigan Lead Experienced Recruiting Specialist – Consulting US Delivery Center Seeking an experienced recruiting professional who ..

... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Dearborn Michigan Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..

... our rapidly growing team of contact center professionals in Bossier City, LA! ... inbound calls in our state-of-the-art contact center while supporting a large federal ... required time frames..

Job Information Humana Senior Consumer Experience Professional - Remote in US in Dearborn Michigan Description The Senior Consumer Experience Professional ensures optimized interaction between Humana and our members. This role will ..

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..

Job Information Humana Call Quality Coach in Dearborn Michigan Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..

... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the contact center experience platform Collaborate with Solution ... Architect involving large scale..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....

Systems Control Center Technician - Water/Wastewater Treatment Perform field activities including: Monitor gauges, measure pump, vacuum, instrument and service air pressure, hydraulics Monitor suction and discharge elevation Monitor reservoir and weir ..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Dearborn Michigan Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..

... technology delivery leader for our contact center technology solutions including Interactive Voice ... for executing and delivering a Contact Center as a Service (CCaaS) solution, ... leader and platform..

... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..

... of goods in a Distribution Center (DC) or Fulfillment Center (FC) and all inventory control ... including scheduling and customer relations *Contact and build relations with category ... monitor..

Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..

Job Description Position Details The City of Taylor is seeking candidates who meet the following requirements: Able to work 10-20 hours each week, Monday through Friday between the hours of 6:30 ..

... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..