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... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..
... Solutions Architect for Customer Experience Center Platform (CECP) Platform Innovation will ... Innovation Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ... Architect involving large scale..
Description The Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform Innovation will align to the Enterprise Innovation Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ..
... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..
... operational readiness function spans multiple contact center operations with varying degrees of ... operational readiness function spans multiple contact center operations with varying degrees of ... and technology modernization..
... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..
Description The Contact Center Journey Product Owner enhances the ... positively impact our associates. The Contact Center Journey Product Owner works on ... Product Owner to shape Humana's Contact Center..
... 28 new Bilingual Medicaid Inbound Contact Representative openings that will have ... transportation needs. These front-line member contact center advocates strive to provide a ... Functions: The Bilingual Medicaid..
... problems leveraging the latest in contact center technology? As a Lead Contact Center Technology Engineer at Humana, you ... us re-imagine and transform our contact center solutions that provide..
Description Responsibilities Humana is looking for a Partner Business Operations Manager (more commonly known as a Manager, Vendor Management) to lead our Partner Business Operations (PBO) Team. The PBO team is ..
Job Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the..
... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of the Contact Center environment. This position makes recommendations ... successful operation of the..
... Consumer Experience Professional, Operational Readiness (Contact Center) in Dover Delaware Description The ... Experience Professional - Consumer Experience Center Platform Operational Readiness associate will ... migration to the Customer..
... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..
Description Responsibilities The Director, Retail Contact Center Medicare Individual will support multiple contact center BPO suppliers and internal covering 6 sites and up to 4,000 /peak associates both domestic and nearshore. ..
Job Information Humana Consumer Experience Center Platform Deployment & Execution Lead ... delivery of the Consumer Experience Center Platform to operational partners across ... platform technology changes introduced to contact..
... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..
Contact Center, Business Operations Analyst (remote) Date: ... living without. Position Summary The Contact Center, Business Operations Analyst is responsible ... · Evaluate and monitor customer contact drivers and report..
