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... should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... Bachelor's Degree. Previous inbound call center experience. Healthcare experience. Additional Information ... talent whose experience and passion..
... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..
... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..
... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....
Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..
... technology delivery leader for our contact center technology solutions including Interactive Voice ... for executing and delivering a Contact Center as a Service (CCaaS) solution, ... leader and platform..
Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..
Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..
Job Information Humana Senior Consumer Experience Professional - Remote in US in Canton Ohio Description The Senior Consumer Experience Professional ensures optimized interaction between Humana and our members. This role will ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Canton Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..
Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..
... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..
... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..
(This will open in a new window from which you will be automatically redirected to an external site after 5 seconds) At Liberty Mutual, our purpose is to help people embrace ..
About this job Find your commute About Akron Children’s Hospital Akron Children’s Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation’s best by ..
... service ready for every customer contact. This role requires a maniacal ... ensuring service changes introduced to contact centers land with excellence and ... for service changes to the..
... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the contact center experience platform Collaborate with Solution ... Architect involving large scale..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Canton Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..
... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..
Job Information Humana Call Quality Coach in Canton Ohio Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..