Contact Center Jobs in Kalamazoo

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..

Description Company Benefits About the Job DESCRIPTION Get excellent earnings and weekly home time (and possibly more depending on where you live) as a Dedicated Truck Driver for our Advantage fleet. ..

Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..

... service ready for every customer contact. This role requires a maniacal ... ensuring service changes introduced to contact centers land with excellence and ... for service changes to the..

... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Kalamazoo Michigan Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

Job Information Humana Call Quality Coach in Kalamazoo Michigan Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..

... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the contact center experience platform Collaborate with Solution ... Architect involving large scale..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

Details Department: Orthopedics Schedule: Monday through Friday 8-5pm Hospital: Ascension Borgess Location: Kalamazoo, MI Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & ..

Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..

Job Information Humana Senior Consumer Experience Professional - Remote in US in Kalamazoo Michigan Description The Senior Consumer Experience Professional ensures optimized interaction between Humana and our members. This role will ..

... our rapidly growing team of contact center professionals in Bossier City, LA! ... inbound calls in our state-of-the-art contact center while supporting a large federal ... required time frames..

... technology delivery leader for our contact center technology solutions including Interactive Voice ... for executing and delivering a Contact Center as a Service (CCaaS) solution, ... leader and platform..

... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....

... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..

POSITION FEATURES:Patient Care, Patient Care Technician, Nurse Assistant, Certified Nurse Assistant, CNA, PCTSchedule: MWF & TTS. Staff rotates Saturdays. No nights. No Sundays. Most major holidays offPURPOSE AND SCOPE:Supports FMCNA’s mission, ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Kalamazoo Michigan Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..