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... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..
... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..
Description: Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Purpose Statement Responsible for the efficient execution of merchandising to ..
Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..
Job Information Humana Senior Consumer Experience Professional - Remote in US in Knoxville Tennessee Description The Senior Consumer Experience Professional ensures optimized interaction between Humana and our members. This role will ..
Description: Bilingual - Spanish Customer Service Representative - CUS001676 This role will be hybrid working remotely and a few days in office per month. Delivers superior customer service while handling a ..
... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....
... our rapidly growing team of contact center professionals in Bossier City, LA! ... inbound calls in our state-of-the-art contact center while supporting a large federal ... required time frames..
... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the contact center experience platform Collaborate with Solution ... Architect involving large scale..
Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..
... technology delivery leader for our contact center technology solutions including Interactive Voice ... for executing and delivering a Contact Center as a Service (CCaaS) solution, ... leader and platform..
... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..
Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..
Description: We are hiring full and part time Call Center Representatives to work in our Knoxville office on Clinton Highway. Immediate start. An open availability is a plus and being able ..
... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Knoxville Tennessee Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..
Job Information Humana Call Quality Coach in Knoxville Tennessee Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..
... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..
Description: ** Customer Service Representative - Banking Call Center** **Job Category****:** Client Services **Requisition Number****:** CUSTO001622 Showing 1 location **Job Details** **Description** A career at SmartBank is more than just a ..
Description: Location: Customer Service Agent - Call Center - PT in Knoxville, TN at TeamHealth **Location:** **Experience:** Not Specified **Job Description** Come join our team of dynamic professionals at Team Health ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Knoxville Tennessee Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..