Contact Center Jobs in New Jersey

Software Architect- Contact Center Technology','200016232','!*!Our Consumer & Community Banking ... major areas such as Call Center Technologies and Servicing, to provide ... achieve common goalsDemonstrated experience with Contact Center Technologies..

... development and implementation of the Contact Center category strategy that defines how ... purchasing will be done for Contact Center based services (Commercial, Remote/Inside Sales, ... Responsibilities and Accountabilities:..

... Omni-Channel Experience; Customer Care Call Center supports interactive remote communications with ... Responsible for the Commercial Call Center(s) including Customer Information Center and Product Inside Sales programs ... interaction..

Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..

Description The Contact Center Journey Product Owner enhances the ... positively impact our associates. The Contact Center Journey Product Owner works on ... Product Owner to shape Humana's Contact Center..

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..

... 28 new Bilingual Medicaid Inbound Contact Representative openings that will have ... transportation needs. These front-line member contact center advocates strive to provide a ... Functions: The Bilingual Medicaid..

... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..

Description The Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform Innovation will align to the Enterprise Innovation Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ..

Contact Center, Business Operations Analyst (remote) Date: ... living without. Position Summary The Contact Center, Business Operations Analyst is responsible ... · Evaluate and monitor customer contact drivers and report..

... Consumer Experience Professional, Operational Readiness (Contact Center) in Jersey City New Jersey ... Experience Professional - Consumer Experience Center Platform Operational Readiness associate will ... migration to the Customer..

... (VHA) has adopted the Clinical Contact Center (CCC) Modernization Implementation, which is ... organizing and consolidating essential Clinical Contact Center functions at the Veterans Integrated ... Analyst - VISN..

... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..

Job Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the..

... problems leveraging the latest in contact center technology? As a Lead Contact Center Technology Engineer at Humana, you ... us re-imagine and transform our contact center solutions that provide..

... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of the Contact Center environment. This position makes recommendations ... successful operation of the..

... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..

... seconds) Overview The Commercial Customer Contact Center Representative is the primary NJM ... is the primary NJM customer contact via the phone, or other ... read more The Commercial..

... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..