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... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..
Description The Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform Innovation will align to the Enterprise Innovation Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ..
... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..
... a solid understanding of Call Center Operations and is focused on ... long-term strategy of the Call Center. Responsibilities: Lead a team of ... Lead a team of call..
Job Information Humana Consumer Experience Center Platform Deployment & Execution Lead ... delivery of the Consumer Experience Center Platform to operational partners across ... platform technology changes introduced to contact..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Salem Oregon Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling the efficient ..
... 28 new Bilingual Medicaid Inbound Contact Representative openings that will have ... transportation needs. These front-line member contact center advocates strive to provide a ... Functions: The Bilingual Medicaid..
Description The Contact Center Journey Product Owner enhances the ... positively impact our associates. The Contact Center Journey Product Owner works on ... Product Owner to shape Humana's Contact Center..
... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..
Description Responsibilities The Director, Retail Contact Center Medicare Individual will support multiple contact center BPO suppliers and internal covering 6 sites and up to 4,000 /peak associates both domestic and nearshore. ..
Job Information Humana Center Administrator - CenterWell - Atlanta, ... environment for all. The Manager, Clinic/Center Administration plans and directs the ... a clinical setting. The Manager, Clinic/Center Administration works..
Job Information Humana Inbound Contacts Rep Remote Nationwide in Salem Oregon Description Humana's LI NET (Limited Income Newly Eligible Transition) is a Medicare program that provides immediate prescription coverage for Medicare ..
... Consumer Experience Professional, Operational Readiness (Contact Center) in Salem Oregon Description The ... Experience Professional - Consumer Experience Center Platform Operational Readiness associate will ... migration to the Customer..
Job Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the..
... operational readiness function spans multiple contact center operations with varying degrees of ... operational readiness function spans multiple contact center operations with varying degrees of ... and technology modernization..
... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..
Job Information Humana Product Design & Development Lead - Digital Health Experience Center (Remote-East Coast) in Salem Oregon Description At Humana's Digital Health & Analytics Experience Center (XC), we are explorers, ..
Contact Center, Business Operations Analyst (remote) Date: ... living without. Position Summary The Contact Center, Business Operations Analyst is responsible ... · Evaluate and monitor customer contact drivers and report..
... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of the Contact Center environment. This position makes recommendations ... successful operation of the..
... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..
