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... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..
Description The Contact Center Journey Product Owner enhances the ... positively impact our associates. The Contact Center Journey Product Owner works on ... Product Owner to shape Humana's Contact Center..
... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
Job Information Humana Inbound Contacts Rep Remote Nationwide in San Juan Puerto Rico Description Humana's LI NET (Limited Income Newly Eligible Transition) is a Medicare program that provides immediate prescription coverage ..
... Contacts Representative 2 / Call Center Representative positions that will have ... Inbound Contacts Representative / Call Center Representative 2 represents Humana/CarePlus by ... from Medicare members. The Inbound..
Job Information Humana Outbound Contacts Representative 3- Puerto Rico ONLY in San Juan Puerto Rico Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or ..
Job Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in San Juan Puerto Rico Description The Senior Data Engineer Designs, builds, and maintains data processing architectures and solutions enabling ..
... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of the Contact Center environment. This position makes recommendations ... successful operation of the..
Job Information Humana Outbound Contacts Representative 3 in San Juan Puerto Rico Description The Outbound Contacts Representative 3 represents the company by making outbound contact to members and/or providers regarding a ..
Job Information Humana Inbound Contact Representative 2, Puerto Rico in San Juan Puerto Rico Description The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries. ..
Job Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the..
Description Responsibilities The Inbound Contacts Representative 2 represents Humana by addressing incoming telephone, digital, or written inquiries from Medicare members. These Inbound Contact Representative 2 strives to provide the member a ..
Description The Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform Innovation will align to the Enterprise Innovation Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ..
... Consumer Experience Professional, Operational Readiness (Contact Center) in San Juan Puerto Rico ... Experience Professional - Consumer Experience Center Platform Operational Readiness associate will ... migration to the Customer..
... a solid understanding of Call Center Operations and is focused on ... long-term strategy of the Call Center. Responsibilities: Lead a team of ... Lead a team of call..
Contact Center, Business Operations Analyst (remote) Date: ... living without. Position Summary The Contact Center, Business Operations Analyst is responsible ... · Evaluate and monitor customer contact drivers and report..
Job Information Humana Consumer Experience Center Platform Deployment & Execution Lead ... delivery of the Consumer Experience Center Platform to operational partners across ... platform technology changes introduced to contact..
Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..
... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..
