Contact Center Jobs

Job Description ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county ..

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Toledo Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..

The Operations Director, under the leadership of the lead pastor, will ensure that Westgate’s mission is pursued with clarity, especially with respect to stewarding Westgate’s resources. The Operations Director will oversee ..

Job Information Humana Senior Consumer Experience Professional - Remote in US in Toledo Ohio Description The Senior Consumer Experience Professional ensures optimized interaction between Humana and our members. This role will ..

... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..

Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..

Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..

... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the contact center experience platform Collaborate with Solution ... Architect involving large scale..

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..

... technology delivery leader for our contact center technology solutions including Interactive Voice ... for executing and delivering a Contact Center as a Service (CCaaS) solution, ... leader and platform..

Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..

... service ready for every customer contact. This role requires a maniacal ... ensuring service changes introduced to contact centers land with excellence and ... for service changes to the..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..

... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

American Mobile Healthcare is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Toledo, OH. Shift: 3x12 hr nights Start Date: 04/04/2022 Duration: 12 weeks ..

... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..

Job Information Humana Call Quality Coach in Toledo Ohio Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Toledo Ohio Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..