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... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..
Description The Contact Center / Telephony Lead Solution Architect translates business needs into technical systems solutions. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, ..
... Solutions Architect for Customer Experience Center Platform (CECP) Platform Innovation will ... Innovation Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ... Architect involving large scale..
... Consumer Experience Professional, Operational Readiness (Contact Center) in Torrance California Description The ... Experience Professional - Consumer Experience Center Platform Operational Readiness associate will ... migration to the Customer..
... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..
... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of the Contact Center environment. This position makes recommendations ... successful operation of the..
... Healthcare – Digital Customer – Contact Center Strategy Sr. Manager in Los ... Healthcare – Digital Customer – Contact Center Strategy Sr. Manager Are you ... matter expertise in..
Description The Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform Innovation will align to the Enterprise Innovation Office (EIO) for Humana's Contact Center as a Service (CCaaS) Platform ..
Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..
... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..
Description The Contact Center Journey Product Owner enhances the ... positively impact our associates. The Contact Center Journey Product Owner works on ... Product Owner to shape Humana's Contact Center..
... operational readiness function spans multiple contact center operations with varying degrees of ... operational readiness function spans multiple contact center operations with varying degrees of ... and technology modernization..
... The Lead for CRM & Contact Center Technology is responsible for defining ... technologies leveraged by the MarketPoint Contact Centers. This position would partner ... well-being Responsibilities The CRM..
... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..
An Associate General Counsel researches and provides legal advice and counsel on a wide array of legal matters to the Board of Trustees, Personnel Commission, Chancellor, and administrative staff as directed ..
Description Responsibilities Humana is looking for a Partner Business Operations Manager (more commonly known as a Manager, Vendor Management) to lead our Partner Business Operations (PBO) Team. The PBO team is ..
Job Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the..
