Contact Center Jobs in Tucson

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..

... courses of action. Responsibilities These Contact Center Engineer positions will use their ... and experience in telecom and contact center technologies to support the configurations ... the internal and..

... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... and reporting across telephony..

... blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... and optimization opportunities within the contact center experience platform Collaborate with Solution ... Architect involving large scale..

... resource for our clientele to contact when questions arise about their ... position supports the organization's service center by providing daily customer service ... knowledge in a high paced..

Job Information Humana Senior Consumer Experience Professional - Remote in US in Tucson Arizona Description The Senior Consumer Experience Professional ensures optimized interaction between Humana and our members. This role will ..

Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..

Job Information Humana Call Quality Coach (Call Quality Professional 2) in Tucson Arizona Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..

... Associate Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... getting all of Humana's 60 contact centers onto the core contact management platform, in order to..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..

Job Information Humana Call Quality Coach in Tucson Arizona Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..

Located in the sunny destination of Tucson, AZ, this well-renowned and expanding medical center offers a well-established medical group serving their community of Southern Arizona. With two new hospitals opening later ..

... service ready for every customer contact. This role requires a maniacal ... ensuring service changes introduced to contact centers land with excellence and ... for service changes to the..

... from you. Banner University Medical Center - South Tucson is seeking ... and external contacts. University Medical Center South Banner - University Medical ... South Banner - University Medical..

... team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... solutions across the Customer Experience Center Platform portfolio. This role will .....

Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..

... Customer service, typing, outlook, call center experience, inbound phone calls, computer ... phone calls, computer skills, Call center, mortgage, loan process, interest rate ... Top Skills Details: Customer service,typing,outlook,call..

Job ID 21000LSSAvailable Openings 1PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. ..

... technology delivery leader for our contact center technology solutions including Interactive Voice ... for executing and delivering a Contact Center as a Service (CCaaS) solution, ... leader and platform..

Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Tucson Arizona Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..

Save job Refer friends Job description Commute time WHAT YOU'LL DO Families come in all shapes and sizes and that’s exactly what we have in our Wendy’s family. Our culture comes ..

Description The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional ..