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... managed Voice over IP (VOIP) telephony system. This position requires an ... Unity Connections and Cisco Unified Contact Center Express (UCCX). The ACD portion ... serve as the primary..
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... routing environment Strong Knowledge with contact center technology platforms, specifically Avaya and ... technologies Strong knowledge of SIP/IP Telephony and Telecom Carriers. Experience managing/scheduling ... web based applications Knowledge..
Description The Contact Center / Telephony Lead Solution Architect translates business needs into technical ... the best course of action. Solution Architects have a multi-faceted focus ... a decision point..
... for supporting and administering existing Contact Center infrastructure, as well as for ... in support of enterprise level contact centers. The primary focus is ... the telecommunications aspects of..
Description The Lead Voice Solutions Architect designs and develops IT voice ... architecture direction and standards. The Lead Voice Solutions Architect works on problems of diverse ... moderate to substantial...
Job Information Humana Lead Product Manager - Employee Telephony (remote virtual home office) in ... product management responsibility for Humana's telephony solutions leveraged by non-contact center employees, including approximately 20k..
... supporting and administering existing telecom contact center technology, as well as for ... in support of enterprise level contact centers. The primary focus is ... of data and reporting..
