Customer Call Center Jobs in Fairmont

Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..

Description The Senior Policy Governance Professional policy Governance is the combination of Compliance processes established and executed that are reflected in the organization's structure and how it is managed and led ..

... technical experience in a complex call routing environment Strong Knowledge with ... environment Strong Knowledge with contact center technology platforms, specifically Avaya and ... SBC products. Knowledge of IVR,..

Description The Risk Management Lead identifies and analyzes potential sources of loss to minimize risk. The Risk Management Lead works on problems of diverse scope and complexity ranging from moderate to ..

Truck Tire Center Manager Location Blue Earth, Minnesota ... seeking an experienced Truck Tire Center Manager Great opportunity for a ... Ordering inventory and supplies Heavy customer interaction both in..

Description The Senior Identity and Access Management Engineer performs identity and access management tasks related to end user access, such as access additions, modifications, deletions and disables from various systems. The ..

Job Information Humana Senior Onboarding Command Center in Fairmont Minnesota Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..

Job Information Humana Lead, Portfolio Management in Fairmont Minnesota Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

... of action through data analysis, call listening, provider outreach and insight ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

Job Information Humana Social Worker - Telephonic Behavioral Health in Fairmont Minnesota Description The Care Manager, Telephonic Behavioral Health 2 , in a telephonic environment, assesses and evaluates members' needs and ..

Job Information Humana Call Quality Coach in Fairmont Minnesota ... in Fairmont Minnesota Description The Call Quality Coach (Call Quality Professional 2) monitors and ... quality of inbound and/or outbound..

Job Information Humana Consumer Experience Lead-Remote in US in Fairmont Minnesota Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... Platform, CECP, will transform our customer experience by making experiences..

Job Information Humana Senior Business Intelligence Engineer - Louisville, KY or Work at Home in Fairmont Minnesota Description The Senior Business Intelligence Engineer solves complex business problems and issues using data ..

... records and the records of Center for Medicare and Medicaid Services. ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch..

... next generation voice and omni-channel customer experiences for Humana. The Product ... Provider, Employer and Agent/Broker service call centers. This individual is a ... a deep understanding of the..

Description The Utilization Management Nurse utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Utilization Management Nurse 2 work assignments are ..

Description MUST BE BILINGUAL: CHINESE/ENGLISH (written and spoken proficiency)MUST HAVE WA RN LICENSE The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements ..

Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience Professional's work assignments involve moderately complex to complex issues where the analysis of ..

... records and the records of Center for Medicare and Medicaid Services. ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Fairmont Minnesota Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..