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Job Information Humana Senior Business Intelligence Engineer - Louisville, KY or Work at Home in Flagstaff Arizona Description The Senior Business Intelligence Engineer solves complex business problems and issues using data ..
Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience Professional's work assignments involve moderately complex to complex issues where the analysis of ..
... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..
Job Information Humana Consumer Experience Lead-Remote in US in Flagstaff Arizona Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... of action through data analysis, call listening, provider outreach and insight ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..
Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Flagstaff Arizona Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..
... records and the records of Center for Medicare and Medicaid Services. ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... made to members providing exceptional..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch..
OverviewnORGANIZATIONAL PROFILE:Northern Arizona Healthcare provides comprehensive healthcare services through two hospitals (Flagstaff Medical Center and Verde Valley Medical Center) along with numerous primary care and specialty physician clinics, outpatient surgical centers, ..
... records and the records of Center for Medicare and Medicaid Services. ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional..
Job Information Humana Call Quality Coach in Flagstaff Arizona ... in Flagstaff Arizona Description The Call Quality Coach (Call Quality Professional 2) monitors and ... quality of inbound and/or outbound..
... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... Platform, CECP, will transform our customer experience by making experiences..
... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... the solution, designing..
Job Information Humana Lead, Portfolio Management in Flagstaff Arizona Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..
Job Information Humana Senior Onboarding Command Center in Flagstaff Arizona Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..