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Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..
... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... the resolution to a pending..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Defense - Senior CyberSecurity Operations Center Engineer(remote virtual home office) in ... Threats. Humana's Cyber Security Operations Center is where the 'rubber meets ... team The Senior CyberSecurity Operations..
... manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business ... developing products to meet specific customer needs and achieve specific cost .....
... way to resolution on each call while providing a perfect call experience. These roles will be ... Inbound Contact Representative 2 addresses customer needs which may include complex .....
Description Job Description Summary Care Management Support Specialists contribute to the administration of care management. The CMSS provides non-clinical support to the assessment and evaluation of members' needs and requirements to ..
... Information Humana Lead Architect Contact Center Genesys PureCloud - Remote / ... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within..
... way to resolution on each call while providing a perfect call experience. What we need your ... Inbound Contact Representative 2 addresses customer needs which may include complex .....
... Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... Inbound Contacts Representative 1 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call Center Assist Customer Service team with claims research/resolution ... from..
Job Information Humana Call Center Pharmacy Claims Technician, Remote in ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... one-on-one clinical support, and excellent customer service...
... developing products to meet specific customer needs and achieve specific cost ... efficacy of products and uses customer and business partner feedback to ... to ensure products are meeting..
... support, client services, client administration, customer service, enrollment and eligibility, claims ... and eligibility, claims processing, and call center operations. This position investigates and ... investigates and settles claims..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
Job Information Humana Senior Onboarding Command Center in Honolulu Hawaii Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... Representative 2 addresses LI NET customer needs, which may include complex ... action. Escalates unresolved and pending..
... records and the records of Center for Medicare and Medicaid Services. ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Honolulu ... products and insights for the Customer Experience and Contact Platform (CECP) ... lead role within projects..
... passionate about the associate and customer experience. The Associate Director requires ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
Job Information Humana Call Quality Coach in Honolulu Hawaii ... in Honolulu Hawaii Description The Call Quality Coach (Call Quality Professional 2) monitors and ... quality of inbound and/or outbound..
