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Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..
The Contact Center Agent will answer incoming Contacts ... inquiries, manage complaints, troubleshoot significant customer service problems, and provide general ... incoming Contacts and respond to customer’s emails Management and..
... approach. Responsibilities The Supervisor, (Healthcare Call Center) Inbound Contacts addresses customer needs which may include complex ... it. Escalates unresolved and pending customer grievances. Decisions are typically are .....
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
Call Center Agent - Intake Specialist The candidate will help us fulfill our purpose by connecting interested individuals with our services. Receive incoming calls as well as reach out to existing ..
... Assessment Program. Responsibilities The YHA Customer Care Business Support Coordinator follows ... to provide timely and effective customer service support to internal and ... and external customers: Humana members,..
... passionate about the associate and customer experience. The Associate Director requires ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... mindset every day. These simple..
... members. iCare is seeking a Call Center and Claims Representative to join ... This position is in a call center setting and meets the needs ... information. Develops and..
... way to resolution on each call while providing a perfect call experience. What we need your ... Inbound Contact Representative 2 addresses customer needs which may include complex .....
... way to resolution on each call while providing a perfect call experience. These roles will be ... Inbound Contact Representative 2 addresses customer needs which may include complex .....
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call Center Assist Customer Service team with claims research/resolution ... from..
Job Information Humana Call Quality Coach in Sandy Utah ... in Sandy Utah Description The Call Quality Coach (Call Quality Professional 2) monitors and ... quality of inbound and/or outbound..
... a Work from Home Beneficiary Customer Service Representative (BSR). Responsibilities What ... do : Deliver a consistent customer experience by providing efficient and ... beneficiaries & providers Act as..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..
... developing products to meet specific customer needs and achieve specific cost ... efficacy of products and uses customer and business partner feedback to ... to ensure products are meeting..
Job Information Humana Call Quality Coach in Salt Lake ... Lake City Utah Description The Call Quality Coach (Call Quality Professional 2) monitors and ... quality of inbound and/or outbound..
... leads advanced and highly specialized administrative/operational/customer support duties that require independent ... and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... Inbound Contacts Representative 4..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Sandy ... products and insights for the Customer Experience and Contact Platform (CECP) ... lead role within projects..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..