Customer Call Center Jobs in Shreveport

Licensure Enrollment Counselor The candidate sells company products to prospective students by assessing their needs and recommending products that will enable students to meet their personal goals. Will provide ongoing feedback ..

... courses of action, data analysis, call listening, provider outreach and ability ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

Job Information Humana Call Quality Coach in Shreveport Louisiana ... in Shreveport Louisiana Description The Call Quality Coach (Call Quality Professional 2) monitors and ... quality of inbound and/or outbound..

... records and the records of Center for Medicare and Medicaid Services. ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... made to members providing exceptional..

... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch..

Job Information Humana Lead, Portfolio Management in Shreveport Louisiana Description Responsibilities Job Description The Lead, Portfolio Management role collaborates with Customer Experience Center Platform (CECP) leadership and external teams to support ..

Description Summary: Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess ..

... and expenditures. Reviews, resolves, follows-up customer request and complaints. Monitors performance ... Legal, Government Relations, and Design Center functions. Develops cost estimates for ... do your job. Own the..

Job Information Humana Sr. Digital Consumer Experience Professional-Remote in US in Shreveport Louisiana Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience ..

... support, client services, client administration, customer service, enrollment and eligibility, claims ... and eligibility, claims processing, and call center operations. Work cross departmentally with ... or more years' experience..

Description Humana Healthy Horizons in Louisiana is seeking a Crisis Service Liaison to join our growing team. The Crisis Service Liaison will have the primary responsibility of educating providers and those ..

Description Humana Healthy Horizons in Louisiana is seeking a Crisis Service Liaison to join our growing team. The Crisis Service Liaison will have the primary responsibility of educating providers and those ..

Job Information Humana Consumer Experience Lead-Remote in US in Shreveport Louisiana Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..

... Engineering Enablement team supporting the Customer Experience Center Platform. The Customer Experience Center Platform, CECP, will transform our ... Platform, CECP, will transform our customer experience by making experiences..

Description Humana's Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two ..

... records and the records of Center for Medicare and Medicaid Services. ... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional..

Job Information Centerwell Medical Records Clerk - Shreveport/Covington Clinics in Shreveport Louisiana Description CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical ..

... support, client services, client administration, customer service, enrollment and eligibility, claims ... and eligibility, claims processing, and call center operations. Work cross departmentally with ... or more years' experience..

... solutions and blueprints for the customer experience center platform solutions Identify impacts teams/ARTs/Suppliers ... optimization opportunities within the contact center experience platform Collaborate with Solution ... the solution, designing..

Job Information Humana Senior Onboarding Command Center in Shreveport Louisiana Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..

... needs of seniors at the center of everything we do. Our ... Patient Care Evaluates and treats center patients in accordance with standards ... Medical Director (RMD), Physician and..

... of action through data analysis, call listening, provider outreach and insight ... will leverage voice of the customer, NPSt, root cause, telling the ... root cause, telling the story,..

Description Humana's Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two ..