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Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..
... Humana National Sales Executive - Call Center / E-Vendor Partner Channel - ... The National Sales Executive - Call Center / E-Vendor Partner Channel develops ... The National Sales..
... Assessment Program. Responsibilities The YHA Customer Care Business Support Coordinator follows ... to provide timely and effective customer service support to internal and ... and external customers: Humana members,..
... pathway to resolution on each call while providing a perfect call experience. These positions are full-time ... members in a fast-paced inbound call center environment, and at times, back-to-back..
... a Work from Home Beneficiary Customer Service Representative (BSR). Responsibilities What ... do : Deliver a consistent customer experience by providing efficient and ... beneficiaries & providers Act as..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Aberdeen ... products and insights for the Customer Experience and Contact Platform (CECP) ... lead role within projects..
... developing products to meet specific customer needs and achieve specific cost ... efficacy of products and uses customer and business partner feedback to ... to ensure products are meeting..
Description iCare is seeking a Call Center and Claims Representative to meet ... duties as assigned. Responsibilities The Call Center and Claims Representative works in ... Claims Representative works in..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... mindset every day. These simple..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... passionate about the associate and customer experience. The Associate Director requires ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
Job Information Humana Call Quality Coach in Aberdeen South ... Aberdeen South Dakota Description The Call Quality Coach (Call Quality Professional 2) monitors and ... quality of inbound and/or outbound..
... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call Center Assist Customer Service team with claims research/resolution ... from..
Job Information Humana Senior Onboarding Command Center in Aberdeen South Dakota Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer ..
... way to resolution on each call while providing a perfect call experience. These roles will be ... Inbound Contact Representative 2 addresses customer needs which may include complex .....
... way to resolution on each call while providing a perfect call experience. What we need your ... Inbound Contact Representative 2 addresses customer needs which may include complex .....
... members. iCare is seeking a Call Center and Claims Representative to join ... This position is in a call center setting and meets the needs ... information. Develops and..
... Trust/Other Required: Other Job Family: Customer Service Are you an excellent ... under pressure? If so, a Customer Service Representative position with General ... rapidly growing team of contact..
... manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving positive business ... developing products to meet specific customer needs and achieve specific cost .....
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... business objectives around efficiency and customer experience. In addition, you will ... database with ability to stitch..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..