Customer Helpdesk Jobs in Virginia

Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..

... resolving problems in response to customer reported incidentsvia Remedy and other ... problematic trends and patterns in customer support requirements · Developing and ... installing, configuring, upgrading,troubleshooting, and maintaining..

Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..

Description The Desktop/End User Support Engineer 1 maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. The Desktop/End User Support Engineer 1 work ..

JOB SUMMARY Carilion Clinic - Technology Services Group (TSG) is seeking a seasoned Help Desk Specialist I in Roanoke, VA. You will work alongside our Operations Team to resolves hardware, software ..