Customer Service Analyst Jobs

,AnswerValue:We are currently recruiting for an u003cstrongu003eIT Training Analystu003c/strongu003e to join our London office.u003cbru003eu003cbru003eThis role is dedicated to supporting members of the London IT Training team in their day-to-day responsibilities, from ..

... provides 24x7 support for this service and is located across 3 ... You will work with our Service Automation and Operations team to ... solutions.u0026nbsp;u003cbru003eu003cbru003eYou will work with other..

... This means providing the best service possible to our users, and ... the public cloud. The DMS service also includes the search platform, ... well as supporting the entire..

... provides 24x7 support for this service and is located across 3 ... You will work with our Service Automation and Operations team to ... style=font-weight:normal\u003eYou will work with other..

... professional IT 1st line support service to Allen u0026amp; Overy staff ... towards Information Technology.u003cbru003eu003cbru003eKey relationshipsu003cbru003e•u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp;u0026nbsp; The Service Desk is the first point ... is essential for the IT..

... purposeu003c/strongu003eu003cbru003eu003cbru003eThe Allen u0026amp; Overy Global Service Desk is hosted from our ... critical role within the Global Service Desk function.u003cbru003eu003cbru003eThe Belfast Deskside Team ... you will dou003c/strongu003eu003cbru003eu003cbru003eAs a Deskside..

... standards and roadmaps.u003c/liu003eu003c/ulu003eWork with the Service Delivery team, third parties, on-site ... regular maintenance and monitoring tasks.u003c/liu003eu003cliu003eEnsure customer satisfaction levels are maintained and ... to the integrity of the..

... provides 24x7 support for this service and is located across 3 ... You will work with our Service Automation and Operations team to ... style=font-weight:normal\u003eYou will work with other..

Minimum Education - Associates degree, with I to 3 years of experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Minimum ..

... style=font-size:12px;\u003eThe Allen u0026amp; Overy Global Service Desk is hosted from our ... critical role within the Global Service Desk function.u003cbru003eu003cbru003eThe Belfast Deskside Team ... you will dou0026nbsp;u003c/strongu003eu003cbru003eu003cbru003eAs a Deskside..

... incidents and requests and ensure customer expectations are managed effectivelyu003c/liu003eu003cliu003eDealing with ... end user whilst providing excellent customer service.u003c/liu003eu003cliu003eHelping with any ad hoc project ... Support in order to..

... of global significance.u003cbru003eu003cbru003eu003cstrongu003eDepartment purposeu003c/strongu003eu003cbru003eu003cbru003eAs a Service Desk Analyst you will provide operational first ... contact for customers contacting the service desk via phone, email or ... desk via phone,..

... This means providing the best service possible to our users, and ... the public cloud. The DMS service also includes the search platform, ... well as supporting the entire..

... provides 24x7 support for this service and is located across 3 ... You will work with our Service Automation and Operations team to ... style=font-family:Calibri,sans-serif\u003eYou will work with other..

... provides 24x7 support for this service and is located across 3 ... style=font-weight:normal\u003eYou will work with other service support teams in Iu0026amp;O, including ... teams to provide a world-class..

... expectations in a professional and customer orientated manner to provide a ... to provide a high quality customer serviceu003c/liu003eu003cliu003eRecording, monitoring and escalation of ... Group teamu003c/liu003eu003cliu003eContinuously strive to improve..

... style=line-height:13pt\u003eA support of the IT Service Desk in the first and ... maximize an impact of a customer service and a resolution of their ... capabilities of the IT..

... effective and professional IT support service to Allen u0026amp; Overy staff ... Information Technology.u003c/spanu003eu003c/spanu003eu003cbru003eu003cspan style=font-size:11pt\u003eu003cspan style=font-family:Calibri,sans-serif\u003eThe Deskside Analyst will help support Allen u0026amp; ... essential for the IT Deskside..

,AnswerValue:u003cpu003eu003cspan style=font-family:Arial,Helvetica,sans-serif;\u003eu003cspan style=font-size:13px;\u003eThe IT Global Service Desk provides Allen u0026amp; Overy ... and hardware.u0026nbsp;u003cbru003eu003cbru003eA team of Senior Service Desk Analysts form a 2nd ... you will dou0026nbsp;u003c/strongu003eu003cbru003eu003cbru003eAs a Senior Service..

... include the firm’s finance and customer relationship management systems, as well ... style=font-weight:normal\u003eYou will work with other service support teams in Iu0026amp;O, including ... Networks, to provide a world-class..

,AnswerValue:Allen u0026amp; Overy is a leading international legal practice with a truly global presence. u0026nbsp;The firm operates at the forefront of the legal industry. u0026nbsp;Our deals and cases often make headline ..

... across the globe. The IT Service Management team is part of ... firm.u003cbru003eu003cbru003eu003cbru003eu003cstrongu003eRole purposeu003c/strongu003eu003cbru003eu003cbru003eThe Senior Networks Support Analyst is accountable for implementing Allen ... 3rd party network u0026amp; voice..

... across the globe. The IT Service Management team is part of ... the firm.u003cbru003eu003cbru003eu003cbru003eu003cstrongu003eRole purposeu003c/strongu003eu003cbru003eu003cbru003eThe Networks Support Analyst is accountable for supporting and ... 3rd party network u0026amp; voice..