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... Journey Product Owner enhances the associate experience by architecting experiences and ... experience and vitality of the associate community. Against that backdrop, we ... to shape Humana's Contact Center..
... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... our members and providing excellent service and support. These remote roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... part of Humana Go365 ® Service Operations! Go365® is an employee ... 2), you will provide perfect..
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... written inquiries & performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... Inbound Contacts Representative 1 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... 2 or more years of customer service experience 1 or more years ... Proficiency Testing (English/Spanish): Any Humana associate who speaks with a member ... Language Proficiency Testing: Any..
... Medicaid Members and provide excellent service and support. These roles will ... Qualifications Minimum 2 years of customer service experience Must be available to ... Demonstrated experience with providing..
... Medicaid Members and provide excellent service and support. These roles will ... Information) Minimum 2 years of customer service experience Must be available to ... Demonstrated experience with providing..
... Required Qualifications 2 years of customer service experience Fluency in computer navigation, ... required. Satellite and Wireless Internet service is NOT allowed for this ... information Preferred Qualifications College..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... Representative 2 addresses LI NET customer needs, which may include complex ... action. Escalates unresolved and pending..
... information. Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... cases, longer as needed and..
Description Care Management Support Specialists contribute to the administration of care management. The CMSS provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... Qualifications Minimum 2 years of customer service experience Bilingual in English and ... Demonstrated experience with providing..
... may leverage voice of the customer, NPSt, root cause, telling the ... Our Fortune 100 Company values associate engagement & your well-being. We ... Qualifications Minimum 5 years of..
... Medicaid Members and provide excellent service and support. These roles will ... mindset every day. These simple customer service principles are foundational in everything ... moderately complex administrative, operational,..
CUSTOMER SERVICE MANAGER/HUMAN RESOURCES COORDINATOR Job Locations ... to ensure quality care and service monitoring staff, identifying problem situations, ... Action Forms for your assigned service site(s) Ensuring compliance with..
Description The Supervisor, Grievances & Appeals manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Supervisor, Grievances & Appeals ..
... Responsibilities Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... Qualifications 1 year of demonstrated..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... looking for an experienced billing associate that truly enjoys championing the ... to their resolution. Provides exceptional..
Description Job Description Summary Care Management Support Specialists contribute to the administration of care management. The CMSS provides non-clinical support to the assessment and evaluation of members' needs and requirements to ..
Description The UM Administration Coordinator 2 contributes to administration of utilization management. Responsibilities The UM Administration Coordinator 2 provides non-clinical support for the policies and procedures ensuring best and most appropriate ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... Inbound Contacts Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... a Work from Home Beneficiary Customer Service Representative (BSR). Responsibilities What you ... do : Deliver a consistent customer experience by providing efficient and ... beneficiaries & providers Act..
