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Description The IT Project Management Lead oversees various projects and/or programs of a highly complex nature, works within specific guidelines and procedures. The IT Project Management Lead assembles and leads project ..
... Senior Cloud Services Engineer for Customer Experience Center Platform (CECP) Platform ... Humana's Contact Center as a Service (CCaaS) Platform (aka 'the Platform') ... and driving exceptional market leading..
... a timely basis to achieve service and quality standards. Follows standard ... Responsibilities: Accurately and concisely, documents customer feedback and special needs indicated ... work experience Engaging and persuasive..
Description As a Senior Software Engineer on the Voice Channel IVR Team you will be a part a team supporting over 55 million member and agent calls annually. We are seeking ..
... Appeals Representative 3 performs advanced administrative/operational/customer support duties that require independent ... Appeals Representative 3 performs advanced administrative/operational/customer support duties that require independent ... warranted. Perform advanced administrative and/or..
... Inbound Contacts Representative 1 performs operational/customer support/computational tasks. Typically works on ... a part of Humana Go365 Service Operations - As an Inbound ... 1, you will provide perfect..
Description The Associate Director will lead the Application ... deliver on end-to-end execution. The Associate Director requires a solid understanding ... software engineering delivery experience. The Associate Director is required..
... Medicaid Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Medicare Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work ..
Description The Associate Director, Network Engineering designs, analyzes, ... and modifies network components supporting customer communication implementation activities. The Associate Director, Network Engineering requires a ... capabilities interrelate across department(s)...
Description Be a part of the CenterWell leadership team, a subsidiary whose purpose is to provide care management program support resources to physicians, physician groups, and integrated healthcare delivery systems throughout ..
... skills required 1-3 years of customer service experience Strong proficiency with Microsoft ... improving consumer experiences Preferred Qualifications Associate's or Bachelor's Degree Experience with ... inbound call center or..
... Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... 10m x 1m (Satellite internet..
Description The Agent Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Agent Support Representative 2 performs varied activities and ..
... healthy and available to provide service to our Members and Associates. ... Assignment Capsule The Cyber Security Service Delivery Team supports Humana's value ... Candidate will establish or refine..
Description The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized. All ..
Description As part of Humana's enterprise-wide technology transformation, we are transitioning to a cloud-based ecosystem to help us accelerate our speed to value and deliver on our promise of human care ..
Description Responsibilities Associate Director of Network Architecture is ... strategy and driving innovation. The Associate Director will lead a new ... Multi-Cloud technologies and architectures. The Associate Director, Network Architecture..
Description The Senior DevOps Engineer Enables the automation of software code deployment by eliminating functional silos existing between development and production. The Senior DevOps Engineer work assignments involve moderately complex to ..
