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... our values of respect, integrity, service and excellence, we maintain a ... ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service by answering incoming service requests, via phone, chat, email .....
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Description Do you enjoy or want to work from home? Do you love assisting others when they’re in need? Are you looking for valuable experience working for a Fortune 100 company ..
THE POSITION We are Ovation Credit Services, a LendingTree company and we are looking for extraordinary individuals to sell our products and services to prospective clients. We are experiencing incredible growth ..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... for well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which may include complex .....
... financing needs. Identify and assess customer’s needs to achieve first call ... first call resolution. Track all customer contacts via Salesforce. De-escalate calls ... as needed. Deliver Provide extraordinary..
... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... Research and Resolution Supervisor, CCM..
... our members and provide excellent service and support. These remote roles ... Disenrollment Call Center Representative addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Listen actively, while respecting our customer’s time. Serve as the customer’s advocate. Provide an exclusive experience ... an exclusive experience for our customer. Solve Probe appropriately to ensure .....
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Medicaid Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent ... a sense of urgency as customer advocates, gathering information to determine ... advocates, gathering information to determine..
Description The Compliance (UM) Coordinator 2 conducts and summarizes compliance audits. The Compliance (UM) Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine ..
... The Supervisor, Inbound Contacts addresses customer needs which may include complex ... it. Escalates unresolved and pending customer grievances. Decisions are typically are ... years of call center or..
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
Description The Claims Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for ..
... performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all ... mentoring or corrective action, following Customer Care’s performance improvement plan process. ... Supervisory/Management experience required 3 years..
... credit services with a strong customer service reputation. Ovation Credit Services by ... Retaining clients by providing elite customer service QUALIFICATIONS Bi-lingual in English-Spanish is ... 2 or more..
