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... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... of administrative, call center or customer service experience Excellent verbal and written ... office (Satellite and Wireless..
Description The UM Specialist contributes to administration of utilization management. The UM Specialist performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Responsibilities Humana's ..
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Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
... information. Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... cases, longer as needed and..
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... Research and Resolution Supervisor, CCM..
Job Information Humana Consumer Experience Lead-Remote in US in Salem Oregon Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... leads advanced and highly specialized administrative/operational/customer support duties that require independent ... Inbound Contacts Representative 4 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Medicaid Members and provide excellent service and support. These roles will ... mindset every day. These simple customer service principles are foundational in everything ... moderately complex administrative, operational,..
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
Description The Associate Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Associate Director, ... area. The Associate Director, Consumer Service..
Description The Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Director, Consumer ... functions area. The Director, Consumer Service Operations..
Description The Claims Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for ..
... Responsibilities Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... Qualifications 1 year of demonstrated..
... our members and provide excellent service and support. These remote roles ... Disenrollment Call Center Representative addresses customer needs which may include complex ... it. Escalates unresolved and pending..
... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending customer grievances. Decisions are typically focused ... office (Satellite and Wireless Internet..
... can’t imagine living without. The Customer Service Lead is responsible for supporting ... the leadership and directing the customer service team in all communication channels, ... the direct support..
Description The Claims Research & Resolution Specialist 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for ..
Job Information Humana Compliance (UM) Coordinator 2 in Salem Oregon Description The Compliance (UM) Coordinator 2 conducts and summarizes compliance audits. The Compliance (UM) Coordinator 2 performs varied activities and moderately ..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
