THE LARGEST COLLECTION OF JOBS ON EARTH
customer service
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... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative ... Inbound Contacts Representative 3 addresses customer needs which may include complex ... it. Escalates unresolved and..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
... may perform installation, implementation, client support, client services, client administration, customer service, enrollment and eligibility, claims ... investigates and settles claims and customer service issues. They will understand .....
... corporate subject matter experts to support MERLIN Contract Management system. This ... problem diagnosis, issue resolution, user support, user acceptance testing. This is ... strong technical mindset rooted in..
... of the Service Level Management Team (SLMT) addressing associate coverage for ... of variable factors. Leads a team of 5 associates that support Service Level Management as well .....
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works ... and being part of a team dedicated to assisting Medicare members, ... provides appropriate plans that..
... passionate about the associate and customer experience. The Associate Director requires ... of the Call Center. Responsibilities: Lead a team of call center Managers directing ... Region Collaborate with..
... phone or face to face, further/support quality related goals. Investigates and ... supervises a group of typically support and technical associates; coordinates and ... Ensures consistency in execution across..
