Director Customer Experience Jobs in Albuquerque

Description The Director, Insurance Product Management- Part D, ... and Prescription Drug Plans. The Director, Insurance Product Management, requires an ... function or segment. Responsibilities The Director, Insurance Product Management-..

... volume, conversion rates, product mix, customer satisfaction with the online experience, etc., all supporting the broad ... President of Humana's digital product experience organization, and will directly manage .....

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

Description Humana is a Fortune 60 market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being ..

... processes and ensure no membership, customer satisfaction, or pretax goal for ... initiatives focused on improving the customer experience, leveraging automation and driving reduced ... professional credentials preferred 10..

... partnerships, prioritize value for the customer, and integrate a SAAS platform ... into Humana's complex environment. The Director, Technology Solutions devises an effective ... on IT business initiatives. The..

Description The Director, Network Operations maintains provider relations ... maintains provider relations to support customer service activities through data integrity ... needed for service operations. The Director, Network Operations requires..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

Director of Plant Operations - FT ... and Scope The Plant Operations Director is responsible for the day-to-day ... and operations. Keep the Executive Director of Support Services informed of..

Job Information Humana Director of IT Learning and Talent ... Albuquerque New Mexico Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

Job Information Humana AVP Enterprise Architecture Activation in Albuquerque New Mexico Description The Associate VP, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Associate VP, Enterprise ..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

... lifecycle, defining the product story, customer requirements, measuring the consumer (nurse/prescriber) ... requirements, measuring the consumer (nurse/prescriber) experience, and measuring productivity gains the ... management and improve the patient..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

Job Information Humana Medicaid Associate Director, Compliance Nursing in Albuquerque New ... New Mexico Description The Associate Director, Compliance Nursing reviews utilization management ... waste, and abuse. The Associate Director,..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..