Director Customer Experience Jobs in Birmingham

Description As the Director, Sales Product -Employer Group you ... The ideal candidate has significant experience in working with sales, providing ... to meet you. Responsibilities The Director, Sales Product..

Job Information Humana Director of Design Strategy in Birmingham ... benefits that advance the employment experience and vitality of the associate ... for the newly-created position of Director, Design Strategy...

Job Information Humana Director, Product Management in Birmingham Alabama ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

Job Information Humana Director of IT Learning and Talent ... in Birmingham Alabama Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

Description The Director, Vendor Management - Medicaid Director of Clinical Vendor Program Delivery ... innovative partnerships and services. The Director, Vendor Management requires an in-depth ... products across Medicaid. The..

Description The Director, Network Operations maintains provider relations ... maintains provider relations to support customer service activities through data integrity ... needed for service operations. The Director, Network Operations requires..

... benefits that advance the employment experience and vitality of the associate ... culture change, create a connected experience for virtual and in-office associates, ... for the newly-created role of..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

Description The Director of Health Services for National ... and/or benefit administration determinations. The Director, Health Services requires an in-depth ... the clinical delivery process. The Director of Health Services..

Job Information Humana Medicaid Associate Director, Compliance Nursing in Birmingham Alabama ... Birmingham Alabama Description The Associate Director, Compliance Nursing reviews utilization management ... waste, and abuse. The Associate Director,..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

... Onboard, working within Humana's new Customer Centric operating model shaping the ... enterprise transformation toward a more customer-centric way of working. Responsibilities Creating ... in teams built around the..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

... for the newly-created role of Director, Digital Product Design, a role ... on an enterprise scale, the Director will lead a broad Digital ... lead a broad Digital User..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

... partnerships, prioritize value for the customer, and integrate a SAAS platform ... into Humana's complex environment. The Director, Technology Solutions devises an effective ... on IT business initiatives. The..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..