Director Customer Experience Jobs in Cincinnati

... processing operations and systems. The Director, Claims Oversight plays a vital ... not limited to, Medical Management, Customer Service, Network Operations, and Consumer ... Service, Network Operations, and Consumer..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

... benefits that advance the employment experience and vitality of the associate ... organization in the role of Director, Digital Health Product. In this ... independently in their homes. The..

Description Humana is a Fortune 60 market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being ..

Job Information Humana Medicaid Associate Director, Compliance Nursing in Cincinnati Ohio ... Cincinnati Ohio Description The Associate Director, Compliance Nursing reviews utilization management ... waste, and abuse. The Associate Director,..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

Job Information Humana AVP Enterprise Architecture Activation in Cincinnati Ohio Description The Associate VP, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Associate VP, Enterprise Architecture ..

... for the newly-created role of Director, Digital Product Design, a role ... on an enterprise scale, the Director will lead a broad Digital ... lead a broad Digital User..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

... a great fit. Responsibilities The Director, National Institutional Special Needs Plans ... success through direct iSNP industry experience. They have a clear understanding ... short and long term growth,..

Description The Director, Network Operations maintains provider relations ... maintains provider relations to support customer service activities through data integrity ... needed for service operations. The Director, Network Operations requires..

Job Information Humana Director of IT Learning and Talent ... in Cincinnati Ohio Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

... we help Humana learn from customer complaints to continuously improve upstream ... quality, timeliness and the overall experience for our associates, members and ... As the Resolution Team Operations..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

Job Information Humana Director Medicaid Provider Services (State of ... in Cincinnati Ohio Description The Director Medicaid Provider Services oversees the ... maintain provider relations to support customer service activities..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

... partnerships, prioritize value for the customer, and integrate a SAAS platform ... into Humana's complex environment. The Director, Technology Solutions devises an effective ... on IT business initiatives. The..