Director Customer Experience Jobs in Florida

Director of Patient Safety','01307-7582','United States-Florida-Fort Walton ... POSITION SUMMARY: The Patient Safety Director is responsible for directing and ... fortuitous loss. The Patient Safety Director advises and consults with Senior..

Description Director, Marketing Call Center, Care Delivery ... President for Consumer Engagement and Experience, this leader will partner across ... the sales funnel, the consumer experience and operational efficiency. Develop..

Description Description: The Director, Stars HEDIS Improvement and Operations, ... health outcomes and improved member experience. In addition, will lead a ... care performance outcomes. Responsibilities The Director, Stars HEDIS..

... we help Humana learn from customer complaints to continuously improve upstream ... quality, timeliness and the overall experience for our associates, members and ... As the Resolution Team Operations..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

Job Information Humana Director of IT Learning and Talent ... in Tampa Florida Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

Description The Director of UAT drives performance and ... drive change to improve consumer's experience. Responsibilities The Director of UAT drives software testing ... Telephony, Softphone and CECP (Consumer Experience..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

... activity and performance measures through experience with processing and analyzing of ... do your job. Own the customer experience - think and act in ... that brings more employee..

Job Information Humana Director of Product Management (Stabilize) in ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

Job Information Humana Director, Product Management in Tampa Florida ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

... and we’re looking for a Director to join our Customer Success team. If you are ... place for you! As a Director of Customer Success, you will manage a..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

... technologies once thought impossible, provide customer support without parallel or excuses, ... OR Team Overview As the Director, Business Systems you are a ... business goals Use project management..

... Onboard, working within Humana's new Customer Centric operating model shaping the ... enterprise transformation toward a more customer-centric way of working. Responsibilities Creating ... in teams built around the..

Description The Director, Scheduling Call Center Operations represents the company by making outbound contacts to members and/or providers regarding a variety of issues. This role requires an in-depth understanding of how ..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..