Director Customer Experience Jobs in Iowa

Director- Transplant Services','Full-time','Director/Manager/Supervisor','All shifts','All shifts','80','80','Occasional','Occasional','IOWA-DES MOINES-MERCY MEDICAL CENTER','','!*!GENERAL ... management plan, clinical indicators and customer/employee satisfaction data. · Accountable for ... years Transplant program management level experience. · Demonstrates competency..

... IT field 5 years of experience developing and delivering solutions using ... technical contact center technology development experience 8 years of experience leading large enterprise teams focused ... processes..

Description The Director, Insurance Product Management- Part D, ... and Prescription Drug Plans. The Director, Insurance Product Management, requires an ... function or segment. Responsibilities The Director, Insurance Product Management-..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Description The Director, Network Operations maintains provider relations ... maintains provider relations to support customer service activities through data integrity ... needed for service operations. The Director, Network Operations requires..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

... processes and ensure no membership, customer satisfaction, or pretax goal for ... initiatives focused on improving the customer experience, leveraging automation and driving reduced ... professional credentials preferred 10..

Description Humana is a Fortune 60 market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being ..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

Job Information Humana AVP Enterprise Architecture Activation in Davenport Iowa Description The Associate VP, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Associate VP, Enterprise Architecture ..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

... lifecycle, defining the product story, customer requirements, measuring the consumer (nurse/prescriber) ... requirements, measuring the consumer (nurse/prescriber) experience, and measuring productivity gains the ... management and improve the patient..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

Job Information Humana Medicaid Associate Director, Compliance Nursing in Davenport Iowa ... Davenport Iowa Description The Associate Director, Compliance Nursing reviews utilization management ... waste, and abuse. The Associate Director,..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

... partnerships, prioritize value for the customer, and integrate a SAAS platform ... into Humana's complex environment. The Director, Technology Solutions devises an effective ... on IT business initiatives. The..

Job Information Humana Director of IT Learning and Talent ... in Davenport Iowa Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

Description The Director of Health Services for National ... and/or benefit administration determinations. The Director, Health Services requires an in-depth ... the clinical delivery process. The Director of Health Services..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..