Director Customer Experience Jobs in Louisville

Description Director, Marketing Call Center, Care Delivery ... President for Consumer Engagement and Experience, this leader will partner across ... the sales funnel, the consumer experience and operational efficiency. Develop..

Description Description: The Director, Stars HEDIS Improvement and Operations, ... health outcomes and improved member experience. In addition, will lead a ... care performance outcomes. Responsibilities The Director, Stars HEDIS..

Description The Director, CX Insights and Analytics is ... leader who is passionate about customer experience, has experience in developing experience measurement strategies, designing measures and ... of analytical tools,..

Job Information Humana Director of Product Management (Stabilize) in ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

... we help Humana learn from customer complaints to continuously improve upstream ... quality, timeliness and the overall experience for our associates, members and ... As the Resolution Team Operations..

Description The Director, Software Engineering codes software applications ... based on business requirements. The Director, Software Engineering requires an in-depth ... benefits that advance the employment experience and vitality of..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

... senior leaders and Board. As Director, Corporate Strategy, you will provide ... it evolves and is realized. Customer Focus: Connects meaningfully with internal ... to build emotional engagement and..

Job Information Humana Director, Product Management in Louisville Kentucky ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

... benefits that advance the employment experience and vitality of the associate ... organization in the role of Director, Digital Health Product. In this ... independently in their homes. The..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

... Onboard, working within Humana's new Customer Centric operating model shaping the ... enterprise transformation toward a more customer-centric way of working. Responsibilities Creating ... in teams built around the..

... a great fit. Responsibilities The Director, National Institutional Special Needs Plans ... success through direct iSNP industry experience. They have a clear understanding ... short and long term growth,..

Description Responsibilities Humana Inc. seeks Director in Louisville, KY. Duties: Provide leadership over the development and/or provision of consumer-centric, integrated healthcare to help millions of Humana members achieve their best health. ..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

Job Information Humana Director of IT Learning and Talent ... in Louisville Kentucky Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..