Director Customer Experience Jobs in Maryland

Description The Director, Insurance Product Management- Part D, ... and Prescription Drug Plans. The Director, Insurance Product Management, requires an ... function or segment. Responsibilities The Director, Insurance Product Management-..

... processing operations and systems. The Director, Claims Oversight plays a vital ... not limited to, Medical Management, Customer Service, Network Operations, and Consumer ... Service, Network Operations, and Consumer..

Job Information Humana Director of Product Management in Bethesda ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

Job Information Humana Director of Product Management (Stabilize) in ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

Job Information Humana Medicaid Associate Director, Compliance Nursing in Bethesda Maryland ... Bethesda Maryland Description The Associate Director, Compliance Nursing reviews utilization management ... waste, and abuse. The Associate Director,..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

... technologies once thought impossible, provide customer support without parallel or excuses, ... and industry expert. Close deals! Qualifications/Experience Required: 10 years of enterprise ... Required: 10 years of enterprise..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

Description The Director, Network Operations maintains provider relations ... maintains provider relations to support customer service activities through data integrity ... needed for service operations. The Director, Network Operations requires..

... technologies once thought impossible, provide customer support without parallel or excuses, ... OR Team Overview As the Director, Business Systems you are a ... business goals Use project management..

... a HR Business Partner, Sr. Director to take on a role ... and continuously improve the employee experience. Responsibilities Include, But Are Not ... team of HRBP/support resources (e.g.,..

Job Information Humana Director of IT Learning and Talent ... in Bethesda Maryland Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

... benefits that advance the employment experience and vitality of the associate ... organization in the role of Director, Digital Health Product. In this ... independently in their homes. The..

... partnerships, prioritize value for the customer, and integrate a SAAS platform ... into Humana's complex environment. The Director, Technology Solutions devises an effective ... on IT business initiatives. The..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..