Director Customer Experience Jobs in Massachusetts

Operations Director, IT Operating Systems Reports to: ... Systems Reports to: Vice President, Customer Operations Location: Andover, MA **NOTE: ... Will Do--Position Summary: The Operations Director plays a vital role..

... technologies once thought impossible, provide customer support without parallel or excuses, ... Brightcove is looking for a Director of Web & Digital Marketing ... leveraging deep knowledge of user..

Description The Director, Software Engineering codes software applications ... based on business requirements. The Director, Software Engineering requires an in-depth ... benefits that advance the employment experience and vitality of..

Lookout is an integrated endpoint-to-cloud security company. Our mission is to secure and empower our digital future in a privacy-focused world where mobility and cloud are essential to all we do ..

Senior Director, Product Management at Acquia Boston, ... Acquia is the open digital experience company. We provide the world's ... to embrace innovation and create customer moments that matter. At..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

Director, Solutions Engineering - SWAT at ... Acquia is the open digital experience company. We provide the world's ... to embrace innovation and create customer moments that matter. At Acquia,..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

... technologies once thought impossible, provide customer support without parallel or excuses, ... Position Overview As the Senior Director Customer Onboarding and Enablement you will ... get a best in..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

... technologies once thought impossible, provide customer support without parallel or excuses, ... OR Team Overview As the Director, Business Systems you are a ... business goals Use project management..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Job Information Humana Director of Product Management (Stabilize) in ... Humana is transitioning to a customer centric operating model in which ... built and organized around the customer journey. These..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

Job Information Humana Director of IT Learning and Talent ... in Boston Massachusetts Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

... technologies once thought impossible, provide customer support without parallel or excuses, ... team. Position Overview As the Director of Community & Advocacy at ... it to become a best-in-class..

Director, Pricing Strategy (Remote) Who we are! Brightcove is a global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about ..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

Director, Partner Marketing at Acquia Boston, ... Marketing at Acquia Boston, MA Director, Partner Marketing Acquia is the ... Acquia is the open digital experience company. We provide the world's..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..