Director Customer Experience Jobs in Ohio

Director - Production & Site Reliability ... Reliability Engineering (SRE)','200029505','!*!As the Executive Director of Production Management passion around ... through automation. As the Executive Director with an SRE focus, you..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... Bachelor Degree or higher Prior experience in healthcare industry and..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

Description Director of Strategy & Ops Advancement, ... impacts to member and associate experience, interdependencies with intersecting projects Serve ... on continuously improving outcomes and customer experience Excellent communication skills..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

... and minimize our risk. The Director, Cyber Defense and Response Operations ... protection and management. Responsibilities The Director, Cyber Defense and Response Operations ... requires strong technical knowledge and..

Job Information Humana Director Medicaid Provider Services (State of ... in Cincinnati Ohio Description The Director Medicaid Provider Services oversees the ... maintain provider relations to support customer service activities..

... benefits that advance the employment experience and vitality of the associate ... organization in the role of Director, Digital Health Product. In this ... independently in their homes. The..

... a great fit. Responsibilities The Director, National Institutional Special Needs Plans ... success through direct iSNP industry experience. They have a clear understanding ... short and long term growth,..

The DIRECTOR, TALENT ACQUISITION will plan, lead, ... interview process consistency and candidate experience, leading to measurable improvement in ... ideas that can scale. *Proven experience and passion for developing..

Description The Director of Product Management for Clinical ... skilled with broad, advanced product experience and business acumen. Responsibilities As ... business acumen. Responsibilities As the Director of Product Management..

Description The Director of User Acceptance Testing (UAT) ... drive change to improve consumer's experience. This Director drives software testing teams to ... Telephony, Softphone and CECP (Consumer Experience Center..

... Department: Digital GENERAL SUMMARY: The Director of Acquisition is an innovative ... a history of success building customer demand for emerging retail brands. ... the business • Improve new..

... for the newly-created role of Director, Digital Product Design, a role ... on an enterprise scale, the Director will lead a broad Digital ... lead a broad Digital User..

Job Information Humana Director of IT Learning and Talent ... in Cincinnati Ohio Description The Director, Learning Design uses instructional design, ... knowledge or performance gap. The Director, Learning Design..

The VP, IT DIGITAL & CUSTOMER DELIVERY is a key member ... unit that provides value centric, customer driven solutions. *Effectively engages, influences, ... life cycle processes, and thorough experience..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

The DIRECTOR, IT SUPPLY CHAIN SYSTEMS is ... to the tactical roadmap. The director is responsible for ecommerce and ... systems within the domain. The director will partner with business..

... for the newly-created role of Director, Humana Pharmacy Digital, a role ... health care and technology. The Director will function as a senior ... to the pharmacy organization. The..

Description The Director, Technology Solutions devises an effective ... on IT business initiatives. The Director, Technology Solutions requires an in-depth ... function or segment. Responsibilities The Director, Technology Solutions acts..

... we help Humana learn from customer complaints to continuously improve upstream ... quality, timeliness and the overall experience for our associates, members and ... As the Resolution Team Operations..

The DIRECTOR, MERCHANDISING SYSTEMS is responsible for ... to the tactical roadmap. The Director is responsible for ecommerce and ... systems within the domain. The Director will partner with business..