Director Customer Experience Jobs in San Juan

Description The Director, Network Operations maintains provider relations ... maintains provider relations to support customer service activities through data integrity ... needed for service operations. The Director, Network Operations requires..

Description The Platform Partner Director will have accountability for the ... the associated technology ecosystem (example: Customer Journey Orchestration, voice biometrics, etc.). ... of transforming and modernizing our customer interactions..

Description The Director, Data Science develops, maintains, and ... into functions strategy. Responsibilities The Director, Data Science develops, maintains, and ... 6 or more years of experience 5 or more..

Job Information Humana Medicaid Associate Director, Compliance Nursing in San Juan ... Puerto Rico Description The Associate Director, Compliance Nursing reviews utilization management ... waste, and abuse. The Associate Director,..

... we help Humana learn from customer complaints to continuously improve upstream ... quality, timeliness and the overall experience for our associates, members and ... As the Resolution Team Operations..

... lifecycle, defining the product story, customer requirements, measuring the consumer (nurse/prescriber) ... requirements, measuring the consumer (nurse/prescriber) experience, and measuring productivity gains the ... management and improve the patient..

... partnerships, prioritize value for the customer, and integrate a SAAS platform ... into Humana's complex environment. The Director, Technology Solutions devises an effective ... on IT business initiatives. The..

... Responsibilities The purpose of the Director, Strategy Advancement, Chief of Staff ... culture and improves the associate experience within the Employer Group organization ... HR. Required Qualifications 8 years..

... processes and ensure no membership, customer satisfaction, or pretax goal for ... initiatives focused on improving the customer experience, leveraging automation and driving reduced ... professional credentials preferred 10..

... and Inclusion. Responsibilities Humana's Consumer Experience Strategy and Design team was ... personalized, seamless and easy healthcare experience for all our members. This ... relentlessly focusing on the consumer..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..