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call center
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... solutions to small, medium, and enterprise businesses.Manager – Call Center AnalyticsThe Call Center Analytics Manager is responsible for ... their remit.Reporting to the Director, Call Center, the role acts..
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Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
