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Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... 60 market leader in integrated healthcare whose dream..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Description We are hiring multiple call center representatives to train in a ... work at home environment. These call center representatives will take inbound calls ... experience within retail, front/back..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... in Ridgeland Mississippi Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which ... Preferred Qualifications High School Diploma Healthcare experience Previous call center experience Additional information We have .....
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Ridgeland ... lead role within projects Previous call center data/Genesys Cloud experience/certification Previous eMite ... their home. We..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Ridgeland ... in Ridgeland Mississippi Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... expand and grow within the Healthcare industry!! The Inbound Contacts Representative ... pathway to resolution on each call while providing a perfect call experience. These positions are full-time .....
Job Information Humana Call Quality Coach in Ridgeland Mississippi ... in Ridgeland Mississippi Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
... 40) market leader in integrated healthcare with a clearly defined purpose ... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
... to a resolution on each call, while still upholding our Perfect ... members in a fast-paced inbound call center environment and, at times, back-to-back ... knowledge-based database (Mentor) on..
... well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which ... Military Spouse High School Diploma Healthcare experience Previous call center experience Additional information We have .....
Job Information Humana Call Center Pharmacy Claims Technician in Ridgeland ... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call..
Job Information Humana Senior Onboarding Command Center in Ridgeland Mississippi Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service ..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..