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... initiative and judgment. Responsibilities The Healthcare Call Center Lead role works as a ... volume Inbound and or outbound Call Center that may handle quality call resolution Handling Escalation..
... welcoming environment for all. The Center Administration plans and directs the ... in a clinical setting. The Center Administration works within specific guidelines ... resources, schedules and goals. The..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... 60 market leader in integrated healthcare whose dream..
Description The Market Operations Support / Guidance Centers Professional 2 roles will report to the Associate Directors of each Guidance Centers region and support that leader and his / her markets ..
Part - Time Patient Support Center Representative - Remote in Central, ... work.SM As a Patient Support Center Representative, you will be responsible ... advocate Assists other Patient Support Center..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
Job Information Humana Call Quality Coach in Las Vegas ... Las Vegas Nevada Description The Call Quality Coach (Call Quality Professional 2) monitors and ... issues and performance measures. The..
... way to resolution on each call while providing a perfect call experience. What we need your ... members in a fast-paced inbound call center environment Records details of inquiries,..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Las ... Las Vegas Nevada Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... Information Humana Senior Data Engineer (Call Center Data Engineering Experience) in Las ... lead role within projects Previous call center data/Genesys Cloud experience/certification Previous eMite ... their home. We..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in ... Las Vegas Nevada Description The Call Quality Coach (Call Quality Professional 2) provides information ... issues and..
... 40) market leader in integrated healthcare with a clearly defined purpose ... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
Job Information Humana Senior Onboarding Command Center in Las Vegas Nevada Description The Senior Desktop/End User Support Engineer maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer ..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
Job Information Humana Bilingual / Call Center / Customer Service Rep / ... in Las Vegas Nevada Description Healthcare isn't just about health anymore. ... of our patients, and the..
... their related pharmacies Assist the Call Center management team with projects to ... workflow and success of the Call Center Assist Customer Service team with ... Facilities: Gather partial..
Description The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work ..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..