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... increase customer satisfaction and ensure compliance with established company and regulatory ... staff members are in full compliance with all FMCNA and FMCRx ... technical competence. Directs Customer Service..
Job Information Humana Call Quality Coach in Columbia Tennessee Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Columbia Tennessee Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Columbia Tennessee Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..