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Summary Member of a team of support personnel who troubleshoot IT issues. Assist with resolving problems that are identified, received, documented, distributed, and corrected. Ensures maximum issue resolution in minimum Responsibilities ..
... Documenting processes and maintaining service desk records.u003c/spanu003eu003cbr /u003eu003cspan style=u0022color: #000000;u0022u003eu0026bull; Making ... point for all contracted Service Desk staff.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022color: #000000;u0022u003eu003cstrongu003eKnowledge, Skills, Abilities ... in resolving user issues, Service..
Summary Member of a team of support personnel who troubleshoot IT issues. Assist with resolving problems that are identified, received, documented, distributed, and corrected. Ensures maximum issue resolution in minimum time. ..
