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... JOB SUMMARY REQUIREMENTS: Supply Chain Help Desk Analyst Specialist JOB LOCATION Charlotte ... will serve as a Enterprise Help Desk analyst responsible for answering customers’ ... and resolution with..
... Enter detailed information for each call into call tracking system. • Responsible for ... to product functionality. • Meet call/email volume, call time, and quality standards as ... 1-2..
... development and implementation of the Help Desk training programs, materials, resources, and ... and Tier 2 techs on Help Desk requirements to include ACD, Remedy, ... 1 year experience..
... perspectives of all our employees help to drive innovation and transformative ... Mobile App). The Customer Care Center is open Monday through Friday, ... headset, and sit at a..
... Humana, Inc., we want to help people everywhere, including our team ... switchboard or in an inbound call center. Must be Bilingual in English ... appropriate staff within the..
The Sr. Manager, TSO Business Transformation, leads strategic initiatives that are designed to enhance customer experience when customers are impacted by service-related issues. In addition, the individual will lead strategic initiatives ..
... part of a team of Help Desk professionals supporting software solutions and ... issues identified in Service Now call tracking system.u003c/liu003eu003cliu003eReport all trend calls ... calls to Supervisor or..
