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help desk
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... for someone who has Service Desk process or service desk analysis experience. This person will ... well as speaking with the help desk to analysis where the problem .....
About IPsoft: IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems. IPsoft leverages ..
... working in 24/7 Public Safety Call Center or Public Safety Helpdesk ... 12 months experience using a Call Center/Help Desk incident tracking system such as ... in ensuring that..
POSITION SUMMARY: Provide technical expertise and high-quality IT support to customers on moderately complex issues. Ensure quality support with a high degree of customer service, expedient response time, and accurate information.This ..
... Candidate will provide support to Help Desk activities, troubleshoot problems, anticipate the ... responsibilities as instructed. * Answers Help Desk inquiries. * Monitors Footprints and ... inquiries. * Monitors..
... the root cause of a Help Desk request lies and implementing a ... with the technological savvy to help us keep up this record ... work Participate in a..
... time of turnover or when call length is beyond the 30-minute ... year experience working in a help-desk environment.A certificationEDUCATION AND/OR EXPERIENCE - ... JOB KNOWLEDGEMust have 1-year previous..
