Help Desk Customer Service Jobs in Georgia

... escalated by the Tier 1 Service Desk. Create Remedy tickets for incidents ... logs to be viewed by Service Desk Analysts and by the user ... incidents and requests...

Help Desk Manager Job brief We are ... are looking for a qualified Help desk manager to join our team. ... support team to provide excellent customer service and resolve..

... for user problems within the help desk. Develop and direct projects to ... and direct projects to improve help desk support capability. Act as a ... consultant and resource..

... and/or routing needs to appropriate Help Desk technician, or appropriate departments as ... for level 1 and 2 help desk tickets/calls. Responsibilities: Performs trouble shooting ... documents work, and..