Help Desk Hardware Support Jobs

... standard operating procedures. We globally support a wide range of enterprise ... better outcomes. Responsibilities • Provide support for end users in Windows ... telephone, incoming tickets and onsite..

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... priorities and provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that IT Help Desk services are being operated in ... manner..

... priorities and provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that IT Help Desk services are being operated in ... manner..

... on the Firm’s software applications, hardware, printers and remote technologies directed ... interdepartmental teams Provide onsite desktop support to users on a regular ... basis Respond to occasional after-hours/emergency..

... on the Firm’s software applications, hardware, printers and remote technologies directed ... interdepartmental teams Provide onsite desktop support to users on a regular ... basis Respond to occasional after-hours/emergency..