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help desk
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POSITION SUMMARY: Provide technical expertise and high-quality IT support to customers on moderately complex issues. Ensure quality support with a high degree of customer service, expedient response time, and accurate information.This ..
... enhance the efficiency of service desk services. Attend technical training sessions ... assist in conducting trainings.Coach junior help desk associates on quality support methodologies ... any PVH employee, agent..
... provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that IT Help Desk services are being operated in ... manner across the..
