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... standard operating procedures. We globally support a wide range of enterprise ... better outcomes. Responsibilities • Provide support for end users in Windows ... telephone, incoming tickets and onsite..
Provides second-tier support to end-users for PC, server, ... problems that the first-tier of help desk support is unable to resolve. May ... resolution/escalation/tracking of requests for desktop support when..
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... on the lookout for a Support Engineer to join our proactive Technology ... the root cause of a Help Desk request lies and implementing a ... with the technological..