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Helpdesk/Infrastructure Specialist Reston, VA The Help Desk and Infrastructure Support Specialist provides 8x5 and flexible ... provides 8x5 and flexible adhoc support of IT hardware, software, and ... for remote..
Provides second-tier support to end-users for PC, server, ... problems that the first-tier of help desk support is unable to resolve. May ... trends and patterns in customer support requirements..
... role of the Workplace Technology Support Technician is to provide End User ... to provide End User Computing support and delivery of agreed services ... WTW colleague base through..
... Secure Success! RESPONSIBILITIES The IT Support Specialist (Help Desk Technician) resolves incoming user support requests regarding hardware, software, networking, ... level escalation and reach back support for OCONUS operational..
