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Description The Lead, Problem Incident & Event Management drives technical support teams to recover services during periods of service disruption or outages to key technology platforms/applications. The Lead, Problem Incident & ..
Description The Product Owner for Enterprise Voice serves a key role in developing the next generation voice and omni-channel customer experiences for Humana. The Product Owner owns, maintains and prioritizes the ..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who is highly motivated and ..
Job Information Humana Call Quality Coach in Fairmont Minnesota Description The Call Quality Coach (Call Quality Professional 2) monitors and evaluates the quality of inbound and/or outbound customer service calls. Documents ..
Job Information Humana Consumer Experience Professional 2-Remote in US in Fairmont Minnesota Description The Consumer Experience Professional 2 ensures optimized interaction between Humana and our Providers. The Consumer Experience Professional 2 ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) REMOTE in Fairmont Minnesota Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and ..
Description The Process Improvement Lead analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Process Improvement Lead works on problems of ..
Job Information Humana Business Systems Analyst - Remote Nationwide in Fairmont Minnesota Description The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit ..
Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health ..
Description The Informatics Lead coordinates with other analytics, IT and business areas across the organization to ensure work is completed with insights from knowledge SMEs. The Informatics Lead works on problems ..
Job Information Humana Call Quality Coach (Call Quality Professional 2) in Fairmont Minnesota Description The Call Quality Coach (Call Quality Professional 2) provides information to assist in the feedback and formal ..
Description Claims Research & Resolution Representative 2 - Remote Responsibilities Where you Come In The Claims Research & Resolution Representative 2 works with insurance companies, providers, members, and collection services in ..
Description The Senior Consumer Experience Professional ensures optimized interaction between a company and members. The Senior Consumer Experience Professional's work assignments involve moderately complex to complex issues where the analysis of ..
Description Are you someone who is passionate about helping Sales Agents learn through facilitation and development? Then we have a job for you! Humana is in search for our next Senior ..
Job Information Humana Data Analyst/Consumer Experience Professional 2 - Remote/Virtual in US in Fairmont Minnesota Description The Consumer Experience Professional 2 ensures optimized experience between Humana and Providers through data analysis. ..
... product management, definition, owner for Agent Assist capabilities and Agent experience. Responsibilities Where you Come ... Experience Professional will define an agent assist product capability while working ... digital..
Description The Technology Solutions Lead leads initiatives to analyze complex business problems and issues using data from internal and external sources. Brings expertise or identifies subject matter experts supporting multi-functional efforts ..
Description The Senior Project Manager (MarketPoint) manages all aspects of a sales project, from start to finish, to add value, on time and within budget. The Senior Project Manager work assignments ..
Description Are you a change agent that wants to work in a scaled agile organization? Do you have an agile mindset and are interested in modern technology and delivery methods to ..
Description The right candidate will have the opportunity to help drive and mold our programs transition to SAFe and LPM. Reporting to the IT Program Manager, your responsibilities will help ensure ..
